BEYOURLOVER
Your Cart
     

    Countries Outside Japan

    Countries Outside Japan
    Shipping Policy
    Shipping Fee

    Shipping to North America: 2000 JPY

    Shipping to Australia: 2000 JPY

    Shipping to Asia-Pacific: 2000 JPY

    Shipping to Europe: 2000 JPY

    Delivery Time

    All items will be shipped within 7 business days after the credit clearance and address verification have been completed. During the holiday season, dispatch may take longer.

    Your package will be shipped from our Asian warehouse, which may take approximately 2-4 weeks to deliver at your doorstep depending on your location.

    In addition to shipping costs, the customer/recipient will be responsible for any duties and taxes. For more information, please contact your local customs office or taxation authority.

    Any delays caused by customs clearance at the destination will not be the responsibility of BEYOURLOVER.

    We cannot deliver to some countries due to the local government policy.

    Warranty Policy

    1 Year Warranty

    The 1-year warranty starts from the date of purchase. If there is any issue during this period, you can claim and receive a free replacement. Please note that the warranty includes the problems caused by material flaws, manufacturing flaws, and the parts that influence normal functioning. Damages caused by improper operation, overused abrasion and disassembling the product are excluded from our warranty terms.

    10 Year Quality Guarantee

    The 10 year quality guarantee covers your product for the ten years subsequent to your 1-year warranty's expiration date. If you have a problem with your product (purchased from our official website) within this time period, you will receive a 50% discount on your next purchase exclusively on our official website.

    How to claim the warranty?

    Please contact afterserive@beyourlover.co.jp for assistance with all your purchase proof (online order number or offline receipt picture and the picture or video of the defects).